IT that quietly works, from a partner that answers.
Yervaq Solutions is the technology partner for UK SMEs and mid-sized organisations — managed IT support, cyber security, cloud and custom software, delivered by engineers who know your name and your network.
Your trusted technology partner — platforms we build, secure and support every day
- Microsoft 365
- Microsoft Azure
- Google Workspace
- Cyber Essentials aligned
- Ubiquiti & Draytek
- Datto & Veeam
- Power Platform
Eight services, one accountable partner
Take everything or start with the piece that hurts most. Each service stands on its own, and they work better together.
Managed IT Support
A full IT department on tap — helpdesk, devices and Microsoft 365 looked after every day.
Cyber Security
Practical protection against the threats that actually hit UK SMEs — phishing, ransomware and account takeover.
Cloud Solutions
Move to the cloud without the horror stories — planned migrations, clean data and backups that restore.
Network Infrastructure
Wired and wireless networks that hold up on a busy Monday — designed, installed and documented.
Business Automation
Give back the hours lost to rekeying data, chasing approvals and building the same report every Friday.
Custom Software Development
When the off-the-shelf system does not fit, we build the one that does — and support it afterwards.
Web Design & Development
Fast, accessible business websites that make the right first impression and are easy to keep current.
IT Consulting
Independent advice for the decisions that are expensive to get wrong.
Built for businesses that need IT to be a non-issue
We are not the cheapest supplier in the market, and we are not trying to be. We are the one that stops the same problem happening for a third time.
If we would not recommend it to a business we own, we will not recommend it to yours.
Every engagement starts with an audit you keep, whether or not you appoint us.
Proactive, not reactive
Monitoring, patching and scheduled reviews exist to stop tickets being raised at all. Fixing the cause rather than the symptom is the standard we work to on every estate we take on.
The same engineers, every time
You get a named lead engineer and a small team who learn your systems, your people and your busy periods. No overseas call centre, no reading from a script.
Independent by design
We are not tied to a reseller quota, so when we recommend a product it is because it suits your situation and budget — and we will happily tell you when you do not need to buy anything.
Answers in minutes
A 15-minute response target on critical issues, written into your agreement rather than buried in a brochure, and a monthly report showing exactly how we performed against it.
Technology tied to the business plan
Quarterly reviews cover risk, spend and what is coming next, in language a board can act on. You should never be surprised by an IT bill or an IT problem.
Security in the baseline
Multi-factor authentication, endpoint protection, backup testing and staff training are part of how we run an estate — not an upsell we introduce after an incident.
What we commit to from day one
Yervaq Solutions is a new company, and we would rather publish the standards we hold ourselves to than borrow someone else's track record. These terms appear in every agreement we sign, and we report against them monthly.
15 min
Target first response for business-critical incidents, written into every agreement
08–18 Mon–Fri
Support hours included on every managed plan, with 24/7 cover on Enterprise
30 days
Notice period on managed agreements after the first three months — no multi-year tie-in
0%
Commission taken from hardware or software vendors, so advice stays independent
Discover, plan, deliver, support
A sequence we follow on every engagement, from a ten-user office move to a multi-site infrastructure programme.
Discover
We audit what you have, sit with the people who use it, and produce a plain-English report on risk, cost and quick wins. You keep the report whether or not you appoint us.
Plan
A prioritised roadmap with costs, timescales and clear owners. We agree what changes first, what can wait, and what we will measure to know it worked.
Deliver
Migrations, builds and rollouts run to a schedule that fits around your trading hours, with a tested rollback for every change and a single point of contact throughout.
Support
Daily helpdesk, monitoring and patching, backed by monthly performance reporting and a quarterly review that keeps the roadmap honest.
Sector knowledge that shortens the learning curve
We already know what a site cabin, a dispensary and a trading Saturday demand from technology — so you spend less time explaining your business to us.
What partnership looks like in practice
A sample of feedback from clients across manufacturing, professional services and healthcare.
We moved from a break-fix arrangement to Yervaq on a Professional plan and the difference was obvious inside a month. Tickets are answered in minutes, and the quarterly review actually tells us what to plan for.
The security audit was refreshingly honest. No scaremongering, just a list of what to fix, in order, with costs. We passed our first client security questionnaire three months later without breaking a sweat.
Our server migration happened over a weekend and the practice opened on Monday as normal. They were on site at 7am to make sure. That is the reason we have stayed with them for three years.
Transparent plans, published rates
Fixed monthly fees for managed support, fixed prices for projects, and an hourly rate for advice. No surprises on the invoice.
£399/month
- Remote support
- Microsoft 365 management
- Email support
- Monthly health checks
- Up to 10 users
£899/month
- Everything in Starter
- Cyber security monitoring
- Cloud backup
- Priority support
- Up to 30 users
Customquote
- Unlimited users
- Dedicated account manager
- 24/7 monitoring
- Infrastructure management
- Strategic IT consulting
- Custom SLA
All prices exclude VAT. Project work is quoted separately and fixed in advance. Compare plans in full
The things every prospective client asks
Business-critical issues are picked up within 15 minutes during business hours. Every plan has a written response target, and we report against it every month rather than asking you to take our word for it.
Enterprise clients get 24/7 monitoring and an out-of-hours number that reaches an engineer, not an answering service.
No. Most clients start with one area — usually helpdesk or security — and expand once they are confident in how we work. We are happy to co-exist with an internal IT person or an incumbent supplier during a handover.
If you do want to move everything, onboarding typically takes two to four weeks and runs to a documented plan agreed with you first.
Managed plans run on a rolling 12-month term with 30 days' notice after the first three months. Project work is fixed price against an agreed scope. We would rather keep clients because the service is good than because the paperwork is tight.
We are built for 10 to 250 users: large enough to feel the pain of unmanaged IT, small enough that a real relationship matters. We are set up for single-site offices, multi-site retail and construction operations, and remote-first teams across the UK.
Most issues are resolved remotely, which is faster for everyone. When hands are needed on site we attend — included on managed plans across Yorkshire and the North, and arranged nationwide for planned works and projects.
Yes. We act as second and third line for internal teams, cover holidays and peak periods, and take on the specialist work — security, cloud migrations, automation — that a one or two person team cannot absorb alongside daily support.
Still deciding? Call +44 7444 262989 and ask us anything — no obligation and no sales script.
Let's start with an honest look at your IT.
Book a free 45-minute consultation. We will review your current setup, flag the risks worth acting on, and send you a written summary — whether or not you decide to work with us.
Prefer to talk it through? Call +44 7444 262989 — you will speak to an engineer, not a call queue.